Returns & Refunds

Every effort is made to represent our polish colours accurately, but different devices, screens, lighting and colour configurations and resolutions can mean that the actual colour you receive may appear slightly different to that on screen. 

We do not exchange or refund based on colour variances or change of mind, and no refund will be provided if you use the products in an unintended manner. 

If you have received the wrong item, think there is a fault with your order, or you have any other concerns with your order, please email us at hello@poetpolish.com within 48 hours of receiving it and provide a description and photograph so that we can evaluate the issue.

The length of time your polish lasts before chipping is not a fault with the polish. If you’d like some tips on nail prep and nail polish longevity, please get in touch!

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